RETURNS + EXCHANGES

Shop with Confidence

We want you to love the artwork you bring into your home. If it isn’t the right fit, we’re here to help with a return or exchange.

Black Friday: 60-Day Free Returns

For orders placed on artisbetter.com from October 30 through November 30, 2026, we’ve extended our standard return window from 30 to 60 days after delivery.

If you would like to return your artwork, please contact us within 60 days of receiving it. The extended window applies even if your artwork is delivered after November 30.

For eligible returns under this Black Friday offer, ArtIsBetter covers the return shipping cost. We’ll help arrange the return and provide instructions after you contact us.

Standard 30-Day Returns

For orders placed outside the Black Friday offer period, please request a return within 30 days after delivery.

ArtIsBetter will help arrange the return shipment. The customer is responsible for the return shipping cost under our standard policy.

How to Request a Return or Exchange

1. Email info@artisbetter.com within the applicable return window.
2. Include your order number and let us know which artwork you would like to return or exchange.
3. Our team will review your request and provide the next steps and return instructions.

Please contact us before sending your artwork back.

Return Conditions

To be eligible for a return, your artwork must be in the same condition in which it arrived and carefully packed for return shipment.

Please keep the original packaging and protective materials where possible. If the original packaging was insufficient or arrived damaged, please contact us for guidance before shipping the artwork back.

If your artwork arrived damaged, please send us photos of the artwork and packaging so we can help resolve the issue.

Returning Your Artwork

Once you have requested a return, you have a further 14 days to complete the return shipment. Our team will provide the return instructions.

Refunds

Once we receive and inspect your returned artwork, we’ll process an approved refund to your original payment method. Please note that your bank or payment provider may need additional time to post the refund.

For questions, contact us at info@artisbetter.com.