How are the artworks packaged?

The works are packaged by Artisbetter and follow a standardized packaging process.

Ships in a tube

(Only canvas) item will arrive rolled in a dent-resistant tube. This method is especially safe for oversized works, and provides lower shipping costs as well. Rolled works can be easily stretched (for canvas works, i.e. placed onto wooden stretcher bars) and/or framed by a local framer upon arrival. Upon immediate delivery, we highly recommend you send any works on paper directly to your framer for cautious, professional unrolling of the artwork.

Ships in a cardboard box

(Small-size artwork with stretched/framed) item will ship flat in a sturdy, well-protected cardboard box. We ensure artworks are shipped according to our very high standards. Expect your artwork to arrive with plenty of support packaged in to make its journey as safe as possible as it travels from Artisbetter to your home.

Ships in a crate

(Large-size artwork with stretched/framed)  item will ship in a wooden crate. Large artworks are shipped in a very sturdy crate that is built for shipping art all around the world. The crate will contain packaging materials that meet our strict guidelines to keep it firmly in place during its journey and will be tightly sealed together.

How long does delivery take?

Shipping time: Generally 5-7 days by FedEx/DHL.

Creating time: 1-2 weeks to be hand-painted by professional artists After the payment has been processed. The work you ordered was created by the artist of the original painting. 

In the process of creating the painting, Artist'll show you photos and videos of the painting you ordered. You'll be able to express all your wishes, for example about colors and shades. And the artist will make all the necessary changes. Only when you are completely satisfied with your painting, We will express it to you.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Who takes care of the delivery?

Depending on the destination and the size of the work, we use delivery companies such as FedEx, DHL or TNT, or specialist art delivery companies.

Which countries do you deliver to?

We deliver everywhere, or in any case all countries that our delivery companies operate in! Any concerns? Do not hesitate to contact us, as we will be able to find a solution for delivery – even if you live on a desert island!

How much does shipping cost?

Shipping costs are included in the price, regardless of destination.

Is the delivery of the artwork insured?

Absolutely! Artisbetter organizes and ensures the transport of the artwork. You have nothing to worry about and there are no hidden costs.

If I buy several artworks, will they be delivered at the same time?

They may be delivered at the same time (under normal circumstances).

Can I get artworks delivered to a different country or to a different person?

We will deliver to the address you gave on your order. Generally, we set the delivery date with the person who will receive the work and whose name you gave. If it’s a surprise or a present, let us know!


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